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Colgate-Palmolive
is leading global consumer products, tightly focused on Oral Care, Personal
Care, Home Care and Pet Nutrition. Colgate sells its product in over 200
countries and territories around the World under such internationally
recognized brands Name.
For More
Information about Colgate’s global business, visit the company’s web site at http://www.colgatepalmolive.com
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Vacant
Position
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IT Technical Analyst
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Job Posting Date: - 06 February 2019
Job Location: - Sao Paulo, Brazil
Job Description: -
Provide IT
on-site support, participate and coordinate project implementations. Provide
Infrastructure services (local, virtual and specialized services) to the
business. Develop partnership with business management, users and vendors.
- 2nd level Troubleshooting and resolution technology issues (desktops, laptops, servers, LAN connectivity, network printers, and local software)
- Configure, image, deploy and setup End-user computers (software, hardware and peripherals),
- Equipment lease change outs, moves, adds, changes
- Problem resolution and follow-up to infrastructure service problems and inquiries
- Hardware and software inventory
- Utilize CP help-desk and inventory tools (to collect/report and enhance the delivery of services)
- Maintain and improve expected service levels, and conduct regular performance reporting reviews.
Qualification & Experience: -
Bachelor in Computer Engineering