University Partnerships Manager - Americas
Location: Philadelphia
Start Date: ASAP (ongoing recruitment)
Company: CRCC Asia currently has 11 office locations worldwide supporting admissions, university Partnerships, program development and in country support. CRCC Asia employs a diverse workforce from over 10+ different countries working within multiple time zones allowing for cross-cultural collaboration and expertise. The role of Americas University Partnerships Manager will be based in our Old City, Philadelphia Office.
Role:
CRCC Asia is currently hiring for a dynamic mid-level position within its University Partnerships department. The position will be based in Philadelphia and report to the Head of University Partnerships – Americas, also located in Philadelphia. Our University Partnerships team focuses on two roles: New Partnership Development and Partnership Account Management. The focus of this role will pertain mainly to new partnership development with some support of account management of university programs in the field of international education. The position will work collaboratively with our regional and global teams to strengthen existing relationships as well as establish new relationships at higher education institutions across North America.
Responsibilities:
Business development duties (50%):
Lead Nurturing and Development –
- Manage a portfolio of pending university partner programs; overseeing strategy for finalizing programs with potential partner institutions
- Create new university partner leads through direct outreach, conferences, and networking
- Develop, conduct, and evaluate campaigns to establish contact with new institutions across North America
Conference Attendance and Planning–
- Attend international education conferences as well as submit successful session proposals with university partners
- Assisting entire university Partnerships teams in preparing for conferences
New Program Development-
- Operate as a consultant on establishment of new programs to university partner contacts as they navigate the creation of new international internship programs on campus (Not every university will require this).
- Conduct campaigns to grow relationships with new departments and contacts laterally across campus.
Account management duties (40%) –
Partnership Support –
- Manage a portfolio of university programs spanning a variety of program models including standard, custom, faculty-led, and partial services programs.
- Collaborate with university partners to plan the logistics of each year program, passing on key details and program descriptions to program location teams
- Marketing and Communications-
- Work with digital teams and marketing colleagues to create co-branded marketing materials for custom programs
Student Support and Recruitment
Visit partner institutions on campus to conduct recruitment and/or pre-departure events as required or requested by each partner institution
Work with admissions teams to establish correct protocol for pre-departure
Work with university partners to foster relationships with participants and alumni of the program, growing the number of global ambassadors at partner universities
Program Reporting-
- Work with program location staff members to collect weekly and bi weekly reports on student progress, and reporting back any incident or medical reports to the partner institution
- Conduct thorough evaluations of each program following their close each term
- Create post-program reports and sharing with key team members
General Tasks (10%):
- Attend and/or plan, networking events
- Support digital marketing campaigns, webinars, or outreach
- Market research
- Data management in our CRM system
- Email marketing campaigns
Preferred skills:
- 2-5 years experience in business development or account management
- Experience of higher education and/or international education
- Passion for travel and education
- Creative, entrepreneurial, and flexible
- Organization and project management skills
- Able to effectively prioritize requests and projects
- Prompt and effective communicator via email and telephone
- Self-motivated, independent
- Able to maintain oversight of projects while conducting semi-frequent to frequent outreach trips to universities and conferences
- Data management or previous use of a CRM system
- Experience traveling to, living in, or academic understanding of program locations: China, Japan, South Korea, Vietnam, or the UK
Role Specifications:
- This is a full-time role based in our Philadelphia office. Opportunity to work remotely 1 day a week will be offered after three month training period
- Sponsorship is not available for this role, and all applicants should have the right to work in the US.
- Some travel required, mainly within North America, with potential to travel outside of the US to some of CRCC Asia’s programs within 12-18 months.
- At CRCC Asia we truly believe that responsibility should be rewarded according to ability and performance, and this is reflected in the internal career prospects and progression opportunities available within our company.
- Opportunity to work with a dynamic and diverse team that loves to celebrate their wins together including team outings when goals met
How to Apply:
Email us at: philadelphia@crccasia.com
Subject line: University Partnerships Manager (Americas)
Please include the following items:
1 page Resume in PDF format
Cover letter including your professional experience specifying how it relates to the duties listed in this job description, international travel experience, and anything else you find pertinent to your candidate profile.
Start date availability
Phone number and best time to reach you
We are interviewing candidates on an ongoing basis, so please apply before it’s too late!
Application Process
STEP 1: Submit Resume and Cover Letter noting available start date as soon as possible as we are processing applications on an ongoing basis
STEP 2: If selected CRCC Asia will provide you with a questionnaire to complete within 72 hours.
STEP 3: Phone Interview with the Head of University Partnerships – Americas
STEP 4: In person interview in Philadelphia, PA with Head of University Partnerships – Americas including 5-10 minute assigned presentation.
STEP 5: Final phone interview with Director of Internal Relations
STEP 6: Submission of 2 references
STEP 7: Official offer with ideal start date ASAP
